Shipping Policy
At Shellkrafts, we strive to provide efficient and reliable shipping to ensure your sea shell home decor, jewelry, and gift items reach you in perfect condition and as quickly as possible. This Shipping Policy explains our shipping practices and what you can expect when ordering from our website, [insert website URL] (the "Site").
1. Processing Time
All orders are processed within 2-3 business days of receiving your order confirmation. Orders are not processed, shipped, or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be delayed. We will notify you of any significant delays.
Custom or Personalized Orders: These may take additional time to process, as indicated in the product description. Please allow extra time for production before your item ships.
2. Shipping Rates and Delivery Times
Shipping rates and delivery times are calculated based on your location and the weight of your order. During checkout, you will see the available shipping options and associated costs.
Estimated Delivery Times:
- Standard Shipping: 4-7 days
- Expedited Shipping: 2-3 days
- International Shipping: 20 days
Please note that delivery times are estimates and may vary based on factors outside of our control, such as customs processing for international orders or unforeseen courier delays.
3. Shipping Destinations
We currently ship to the following locations:
- Domestic Shipping India: We ship to all regions within India.
- International Shipping: We offer shipping to select countries. If your country is not listed at checkout, please contact us at shellkrafts@gmail.com to inquire about shipping availability.
4. Order Tracking
Once your order has shipped, we will send you an email with the tracking information. You can use the tracking number to monitor your shipment’s progress. Please allow 24-48 hours for tracking information to update after your order has been shipped.
5. International Shipping
For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply to the shipment. We are not responsible for any delays caused by customs processing.
Please note that international shipments may take longer to arrive due to customs inspections and other factors outside of our control.
6. Shipping Issues
If your order is delayed, lost, or arrives damaged, please contact us at shellkrafts@gmail.com or 8512007342. We will work with the shipping carrier to resolve the issue as quickly as possible.
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Lost or Stolen Packages: Once the package is marked as delivered by the shipping carrier, we are not responsible for any lost or stolen packages. We recommend checking with neighbors or contacting the carrier directly if you do not receive the package.
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Incorrect Shipping Information: Please ensure that all shipping details provided during checkout are accurate. We are not responsible for delayed or failed deliveries due to incorrect or incomplete address information.
7. Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will apply to orders placed after the effective date.
8. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Shellkrafts
Email: shellkrafts@gmail.com
Phone: 8512007342